Live Receptionist
Say goodbye to missed calls and lost opportunities with our low-cost live receptionist services
live receptionist services
West Valley Coworking partnership with Alliance and their Live Receptionist service benefits business professionals by providing a polished and professional first impression for every caller. Our phone services frees up your time by handling incoming calls, allowing professionals to focus on growing their business without interruptions or the need to hire full-time staff.
Why Use a live receptionist?
Make a Great First Impression
Create a better call experience with our friendly, professional receptionist service. A quick and warm response helps your business stand out. It builds trust and keeps clients coming back.
Stay Focused and Save Time
Phone calls can break your focus. Some are important, others are just spam. Our Live Receptionist answers and filters every call. You stay in control—without all the interruptions.
Win and Keep More Clients
Each caller matters. Our receptionists greet everyone with care and professionalism. That helps turn calls into real connections and long-term relationships.
Great Service at a Better Price
Our receptionist service costs much less than hiring staff. You also get a business number and a virtual phone system. It keeps your team connected and protects your personal number.
plans & prices
Phone Unlimited
$30/MO
Live Receptionist 50
50 Live Answering Minutes
$125/MO
Live Receptionist 100
100 Live Answering Minutes
$175/MO
features included with plans
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Unlimited Local and Long Distance Minutes
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Dial-by-Name Directory, Auto Attendant
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Custom Recordings, Messages
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Full Online Control Panel
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Appointment Scheduling
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1 Included Phone Number
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National 411 Listed Phone Number
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Voicemail, Email Delivery of Voicemail
live receptionist features
Live Call Answering
Our friendly receptionists answer and screen your calls up to six days a week. We’re available Monday to Friday, 8 a.m. to 9 p.m. (Eastern), and Saturday, 9 a.m. to 7 p.m. You decide how calls are answered and which ones are forwarded.
Personalized Service
Calls are answered in your company name with a custom greeting. Our small, dedicated receptionist teams get to know you and become part of your business.
Capture Leads and Schedule Call-Backs
Every call is answered live. We forward important ones or take messages when you're busy. We can even book call-backs based on your availability.
Business Number Included
Each plan comes with a dedicated number—choose a local or toll-free option. Your number can be listed in the 411 directory to boost your business profile.
Virtual Phone System
Clear communication is key to business success. That’s why every plan includes a virtual phone system. It’s simple, powerful, and keeps your team connected.
Appointment Scheduling
Our receptionists also book appointments directly to your calendar. You get a personal online booking tool to help manage your schedule with ease.
additional benefits
Save Time and Avoid Distractions
We handle robocalls and telemarketers so you don’t have to. Our Live Receptionists screen your calls Monday through Saturday. This cuts down on distractions and helps you focus on the calls that really matter.
Give Callers a Great Experience
It’s hard to answer every call when your schedule is full. Our receptionists give each caller personal attention. If you're busy, they take messages or book call-backs, so you never miss a chance to connect.
Capture Every Lead with Ease
Every call could be a new opportunity. With a Live Receptionist, every lead is answered and captured. Friendly and professional, our team helps you build strong relationships and win more business.
Work from Anywhere
Stay flexible with our Virtual Phone system, included in every plan. Take calls on the go, protect your cell number, and connect your team using a local or toll-free business number with unlimited extensions and VoIP features.
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More West Valley Coworking Services
Affordable Services to Grow Your Business
West Valley Coworking offers professionals low-cost services that support and boost business success. You can rent meeting rooms, workspaces, or get mail services and a live receptionist. We can even help you incorporate your business. Just click the service you're interested in to learn more.
why do business professionals use west valley coworking & alliance live receptionist?
Business professionals who want to improve their phone setup and look more polished will benefit from the phone services offered by Alliance Virtual Offices at West Valley Coworking. This service includes helpful features that make work easier and help build client trust.
You’ll get a dedicated business phone number. This keeps your personal and business calls separate, which helps you stay organized and look professional. You’ll also get a live receptionist to answer calls, manage appointments, and provide support to your clients. This means your customers will always hear a friendly, professional voice when they call.
The service includes smart call forwarding, so you can stay connected no matter where you are. You won’t miss important calls, and your business will keep running smoothly.
Voicemail messages are sent straight to your email, helping you reply quickly and stay on top of communication.
With these tools, you can show clients that you’re serious and professional—important for growing and keeping strong relationships. And because these services are affordable, even small businesses and startups can benefit from high-quality communication tools.
In short, Alliance Virtual Offices at West Valley Coworking gives you everything you need to stay connected and keep clients happy, while helping your business look and feel more professional.
Frequently Asked Questions
How Does the Live Receptionist Service Work? Our receptionists have all been extensively trained to answer phones for a variety of companies, in a friendly and professional manner. Every time someone calls your number our software will display this information to our receptionists. This enables our receptionists to provide a personalized greeting in your company name. During the call, our receptionists can take a message, forward the call to you or a colleague, forward to voicemail, or schedule a call-back based on your availability (we use your existing business calendar, or we provide an online calendar app, for free). You have full control over the call answering and screening process, including how your callers are greeted and which calls are forwarded. Each Live Receptionist plan comes with a set amount of live answering minutes per month: 50, 100, or 200 (more minutes are available). Our receptionists are available to answer calls from Monday - Friday 8am-9pm (Eastern), and on Saturdays 9am-7pm (Eastern). You can adjust your plan quickly and easily, at any time.
What are the operating hours for Live Receptionists? Our Live Receptionist team is available to answer calls from Monday - Friday 8am-9pm (Eastern), and on Saturdays 9am-7pm (Eastern). It’s easy to change your call answering schedule. You can do it yourself online using this step-by-step guide, and the changes will be reflected immediately. Or, simply speak to us and we’ll do it for you.
Will we be notified if we exceed our Live Receptionist minutes? You won’t be notified automatically. At the end of each month, if you exceed the minutes included in your package you will receive an invoice with your monthly rate plus a fee for the number of minutes exceeded. During the first month of service you will not be charged any overage.
Can I upgrade or downgrade my Live Receptionist plan? Yes - you can change to a plan with more, or fewer minutes, at any time. Our Live Receptionist plans start at 50 minutes and can be upgraded to 100 or 200 minutes per month (more minutes are available). Or, if you no longer require a live answering service, we can change your plan to a phone only account. All we ask is that you give us 30 days’ notice to make the change.
How much does it cost if I exceed my plan minutes? Once you have used up your live answering minutes, the charge will be $1.75 per minute. If you frequently exceed your minutes, speak to us about upgrading your Live Receptionist plan. It could save you money compared with the standard overage charge.
Will my virtual phone number be listed on national 411? We will help you list your business number in the 411 phone directory assistance for free, through ListYourself.net. 411 listings may take 5 to 10 days to appear. The listing will only be “Local” meaning that it will not come up in any national directories. Regional or National listings have an additional cost. We recommend visiting ListYourself.net’s website for further information. 411 Listings require that we share your business information with an outside entity and we will need your explicit authorization to do so.
Can I speak to the receptionists who will be handling my calls? Yes. Our Live Receptionist service is carried out by a team of professionally trained receptionists based in our company headquarters in Henderson, NV. We would be happy to set up a call with our team manager who handles our Live Receptionist service, who will walk you through the process and explain how it works. Prior to going live with your Live Receptionist service, we will conduct test calls with you to ensure you are happy with the way company calls are answered.
Can I use my existing company phone number? Yes. Established businesses with an existing business phone number can continue to use their own number. Alliance will help you port your existing business number into our system for free.